Our Services
At Catalyst Research, we deliver evidence-based insights that help organisations make smarter decisions, outpace competitors, and create meaningful impact. Our services combine rigorous methodology with strategic thinking, giving leaders the clarity and confidence they need to navigate complex markets. Whether you’re exploring new opportunities, refining your customer experience, or building long-term growth strategies, Catalyst provides research that works in the real world.
Consulting
Catalyst Research provides strategic consulting that helps organisations turn insight into action. We diagnose challenges, identify growth opportunities, and deliver practical, evidence-based recommendations that improve performance. Our advice is clear, commercially focused, and tailored to your unique market and business needs.
Analytics
Our analytics capabilities transform complex data into clear, actionable insights. We uncover patterns, segment audiences, and reveal the drivers behind behaviour and performance. Whether you need deep-dive analysis, market modelling, or ongoing dashboards, we equip you with the evidence to make smarter, faster, and more confident decisions.
Activation
We turn insights into impact by helping you activate research across your organisation. From crafting compelling narratives to guiding change programs and supporting strategic implementation, we ensure your insights are understood, shared, and acted on. Our activation support bridges the gap between knowledge and execution, driving real-world behavioural and commercial outcomes.
CX - NPS
Our customer experience programs identify the moments that matter. Delivering clear, continuous insight into how customers experience your brand, those key promotor/detractor moments and where to focus improvement. With robust measurement and actionable reporting, we help you elevate satisfaction, strengthen retention, and build long-term advocacy.
Bespoke Research
We design tailored research solutions that answer your most important questions with precision. From complex multi-method studies to fast, focused investigations, our bespoke approach ensures every project is built around your objectives, market context, and decision needs. The result is clear, reliable insight that drives confident, high-impact strategy.
Tracking Studies
Our tracking studies provide ongoing visibility into how your brand, customers, and market are shifting over time. We deliver consistent, reliable measurement that highlights trends, flags emerging issues, and shows the impact of your strategy. With clear reporting and actionable insights, you can stay ahead of change and make timely, confident decisions.